Privacy Policy

Last Updated: May 1, 2024

Introduction

Welcome to Salvatore Pizza ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place orders, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Identity Information: Name, email address, postal address, phone number, and other similar contact data.
  • Account Information: Username, password, account preferences, and security questions.
  • Payment Information: Credit card numbers, billing addresses, and other payment details (though we do not store complete credit card information on our servers).
  • Order Information: Past orders, favorite items, dietary preferences, delivery instructions, and other order-related details.
  • Marketing Preferences: Your preferences in receiving marketing communications from us.

Automatically Collected Information

When you visit our website or use our mobile application, we may automatically collect certain information, including:

  • Device Information: IP address, device type, operating system, browser type, and mobile network information.
  • Usage Data: Pages visited, time spent on pages, referring website addresses, and other browsing patterns.
  • Location Data: General location information (based on IP address) or, with your consent, precise location data from your mobile device to facilitate deliveries.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies. For more information, please see our Cookie Policy section below.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Creating and managing your account
  • Providing customer support
  • Sending transactional emails (such as order confirmations and delivery updates)
  • Personalizing your experience with our services
  • Improving our website, mobile application, and services
  • Analyzing usage patterns and trends
  • Sending promotional communications, special offers, and updates (if you have opted in to receive them)
  • Protecting against fraudulent or unauthorized transactions
  • Complying with legal obligations

Sharing Your Information

We may share your personal information with the following categories of third parties:

  • Service Providers: Companies that provide services on our behalf, such as payment processing, delivery services, email delivery, hosting services, customer service, and marketing assistance.
  • Business Partners: Trusted companies with whom we partner to offer certain products, services, or promotions.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets.
  • With Your Consent: In other cases where we have your explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

Cookie Policy

Cookies are small text files that are placed on your device by a web server when you access our website. We use cookies and similar technologies to identify your device, remember your preferences, and analyze how you use our website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly. Even if you opt out of promotional communications, we may still send you non-promotional communications, such as those about your account or orders.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Salvatore Pizza
3295 Torrance Loaf Stoltenbergberg
NT X5V-7T9, California
Email: privacy@salvatorepizza.com
Phone: +1 (914) 446-3225

We will respond to your inquiry within a reasonable timeframe.